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Terms and Conditions

Effective From: June 1, 2023

Welcome to Photo9, a website that allows you to create and purchase personalized photo books. Please read these Terms and Conditions carefully before using our services. By accessing and using our website, you agree to be bound by these Terms and Conditions.

1. Account Creation: In order to use our services, you may need to create an account on our website. You are responsible for providing accurate and complete information during the account registration process. You are also responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

Our services are aimed at adults and you need to at least 18 to be able to use our services.

2. Content and Personalization: Our website allows you to upload and customize your own photos to create personalized photo books. You are solely responsible for the content you upload, including photos, text, and any other materials. You represent and warrant that you have the necessary rights and permissions to use the content you upload, and that it does not infringe on any third-party rights.

Please note that we will keep your content in our site for a period of two months, starting from when you create a photo book. If you do not purchase your photo book within two months, we reserve the rights to remove your content.

3. User Conduct: You are not allowed to use the site to upload and process "Prohibited/Illegal content". This includes but is not limited to:

  • Abusive, pornographic, racially offensive, violent, obscene or otherwise inappropriate content
  • Copyrighted content that you do not have permission to upload
  • Content that violates the privacy of others
  • Content promoting drug use
Photo9 does reserve the right to examine your content from time to time, and reserves the right to inform relevant authorities if your content results in any violation of the law.

4. Pricing and Taxes: Prices for our photo books are listed on our website and are subject to change without notice. All prices are in the currency specified on our website.

5. Shipping and Delivery: We will make reasonable efforts to deliver your photo book to the shipping address you provided during the order process within the estimated timeframe. However, we do not guarantee any specific delivery dates or times. Risk of loss and title for the photo book passes to you upon delivery to the carrier.

6. Returns and Refunds: Since our photo books are personalized and made-to-order, we do not accept returns or offer refunds unless the product is defective or damaged. If you receive a defective or damaged product, please contact us within 14 days of receiving your order to request a refund or replacement.

7. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is owned or licensed by us and is protected by intellectual property laws. You may not use, copy, reproduce, modify, distribute, or display any content from our website without our prior written consent.

8. Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of our website or your purchase and use of our photo books, including but not limited to loss of profits, data, or goodwill.

9. Disclaimer of Warranties:Our Site and personalised photo books are provided on an "as is" and "as available" basis without warranties of any kind, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Site will be error-free or uninterrupted, or that our personalised photo books will meet your expectations.

10. Privacy Policy: Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of your personal information as described in our Privacy Policy.

11. Termination of Service:Photo9 may choose to terminate services in your country and your account will be automatically deleted once the website is no longer operational. You will be provided with a notice at least 30 days in advance of the termination of services. It is your responsibility to ensure that you take a back up of any content that you have stored on the site. Once your account is deleted and the service is terminated, you will no longer be able to access your data.

12. Order Placement and Payment: Once you have customized your photo book, you can place an order for purchase. You agree to provide accurate and complete information during the order process, including shipping address and payment details. You are responsible for ensuring that the information you provide is correct. We reserve the right to refuse or cancel any order at our discretion.